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Privacy policy

Privacy-sensitive data, or personal data, is processed through our online store. We attach great importance to the careful handling of personal data. Personal data is therefore carefully processed and protected by us. - Kuyper Graveertechniek

Kuyper Graveertechniek is the responsible party for data processing. In this privacy statement we explain what personal data we collect, use and for what purpose. We hope you will read this statement carefully. If questions arise, please feel free to contact us.

1. Conditions for processing personal data
In our processing of personal data we comply with the requirements set by privacy legislation. For you this means that we find the following points important and comply with them:

⦁ we clearly state the purposes for which we process personal data. You can read this in more detail further on in this privacy statement;
⦁ we limit the collection of personal data to only those data that are necessary for legitimate purposes;
⦁ we ask for explicit permission to process your personal data in cases where special permission is required;
⦁ we shall at all times take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf, where necessary this is laid down in so-called separate "processing agreements";
⦁ we make it possible for you to access, correct or delete your personal data at any time.

2. Use of personal data
When using our web store we obtain certain data about you. This may include personal data. We store and use only the personal data directly provided by you, in the context of the service requested by you, for example when placing an order.

We use the following data for the purposes stated in this privacy statement:

⦁ Email address
⦁ Name and address data
⦁ Phone number
⦁ Billing address
⦁ Payment details
⦁ IP address

2.1 Registering
Certain areas of our web store require you to register in order to use functionality. After registration we save the personal data provided by you. We save this data so that you can use our services without having to provide data again, we may also use it to contact you in the context of the execution of the agreement such as the agreed obligation to deliver the products from your order or answer your questions.

⦁ Your first name, initial(s),
⦁ last name
⦁ email address
⦁ password

We will not provide the data for registration and execution of the agreement to third parties, unless it is necessary within the framework of the execution of the agreement you conclude with us or if this is required by law. In case of suspected fraud or abuse of our web store, we may be asked to hand over personal data to the competent authorities.

2.2 Processing your order
When you place an order with us, we use your personal data to process it. If it is necessary for a proper handling of your order, it is possible that we provide your personal data to third parties. You may trust that these parties will also handle your personal data as desired. You can read more about this in this privacy statement.

In addition to the data for an account, we ask for the following data:
⦁ (Company) name
⦁ Street name
⦁ House number
⦁ Postal code
⦁ City
⦁ Phone number

Orders are further stored with the following data

⦁ Date and time of order
⦁ Order number
⦁ Order number
⦁ Invoice number
⦁ Total amounts
⦁ Delivery information
⦁ Delivery costs
⦁ Payment information
⦁ IP address

2.3 Use of contact form
Through our web store we offer the possibility to ask questions by means of a contact form, in which you are also asked to fill in data that enables us to process your question more easily. You choose which data you provide. The data you send us will be deleted by default within 30 days and otherwise kept as long as the content of your message suggests that this is necessary for the complete answering and handling of it.

When sending messages through the web store, we use the following data:

⦁ Name
⦁ E-mail address

3. Advertising
In addition to the information on our website, we may inform you of our new products and services: by email, social media, push notifications, telephone or other means of communication. Fortunately: this is only done when you have given your explicit consent, this consent can also be revoked at any time.

4. Publication
When using our online store by default, no data are published. If this happens, then you choose what information you publish; for example, like or follow our social media channels.

5. Disclosure to third parties
We may involve its group companies and other parties in the processing of your data. To the extent that those other parties process data on behalf of the services of Kuyper Graveertechniek, they do so as processors and we have entered into an agreement with those parties. To the extent those other parties determine the purposes and means of processing data themselves, they do so as data controller. This also means that they must have a basis for processing your data. We are not responsible for the processing of your data by those parties. This privacy statement does not apply to them.

6. Cookies
Our online store uses cookies. When you visit our web store for the first time, a notice will be shown in which we explain why and for what purpose we use these cookies. We only use so-called functional and non-functional cookies, for the use of non-functional cookies we always ask your permission; if you do not give this permission, we will not use them.

You can also disable functional cookies in your browser. Please note, however, that it is possible that our website will then no longer work optimally.

7. Google Analytics
We use Google Analytics to track how visitors use our online store. We have signed a processing agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally, all IP addresses of traffic measured by us are anonymized.

8. Security
We take careful security measures to limit misuse of and unauthorized access to personal data. These measures are part of our processes and are reviewed periodically.

9. Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. Thereafter, we keep your data for up to one year for the described statistical purposes. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

10. Third party websites
In our shop you will also find links to other parties' websites or references to us. Although we select and monitor these relationships with care, we are not responsible for the processing of your data through these websites. This privacy statement does not apply to them.

11. Changes to this privacy statement.
We reserve the right to make changes to this privacy statement.

12. Inspection and changing your data
After logging in to your account in our webshop, you have access to the data we have on you. You can request to change or delete data. For questions about our privacy policy you can always contact us using the information below.

13. Dutch DPA
We are happy to help you if you have questions about the processing of your personal data. Under privacy law, you also have the right to lodge a complaint with the Dutch DPA about our processing of your personal data. To do so, please contact the Dutch DPA.

14. Our contact details
Kuyper Graveertechniek VOF
Beurtschipperstraat 104
3194 DK Hoogvliet Rotterdam
info@kuyper-graveertechniek.com
Tel.: 010 216 2344

en_GBEnglish (UK)